Cancel policy

Cancellation Policy 

At Crafted Linen, we are committed to providing you with a hassle-free and enjoyable shopping experience. However, we understand that situations may arise where you need to cancel your order. To ensure this process is simple and straightforward, we have outlined our cancellation policy below.


Cancellation Timeframe

Customers can cancel their order within 24 hours of placing it. After this timeframe, your order may have already been processed or shipped, making cancellation more challenging.

Please note that this policy applies to standard orders. Orders for customized or made-to-order items cannot be cancelled once production has begun.


Cancellation Process

To cancel your order, contact our customer support team immediately through one of the following methods:
- WhatsApp: +919723724025
- Email: craftedlinen@gmail.com

When reaching out, please provide your order number and any relevant details to help us locate your order quickly. The faster you contact us, the better we can assist you.


Refunds for Cancelled Orders

If your cancellation request is received within the allowed timeframe, we will process a full refund for the amount you paid. Refunds will be issued using the original payment method you used during checkout.

Please note:
- Refund processing times may vary depending on your bank or payment provider.
- You will receive an email confirmation once the refund has been initiated.


Exceptions to Cancellation Policy

While we aim to accommodate cancellations, certain types of orders cannot be cancelled:
- Customized or Made-to-Order Items: Once production begins, these orders are non-cancellable.
- Processed or Shipped Orders: If your order has already been processed or shipped, cancellation may not be possible.


Changes to Orders

If you need to make changes to your order (e.g., size, color, or shipping address), contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes are subject to availability and the processing status of your order.


Policy Updates

We reserve the right to update or modify this cancellation policy at any time without prior notice. The most recent version of this policy will always be available on our website.


Need Help?

If you have any questions or need further assistance regarding our cancellation policy, feel free to reach out to our customer support team. We’re here to help!

- Email: craftedlinen@gmail.com
- WhatsApp: +919723724025
- Phone: +919723724025


Thank you for choosing Crafted Linen. We appreciate your understanding and look forward to serving you with the finest handworked linen shirts.